Easyjet samples online research community
Easyjet has created an online research community for 2,000 of the airline’s customers.
The Easyjet Community will provide a two-way discussion platform between the airline and a select group of passengers who have travelled with the company over the past 12 months.
Sophie Dekkers, Easyjet’s customer research manager, said: “It is an excellent opportunity to have an open channel of communication with our customers so they feel involved and we have a chance to listen to their views.
(Research Live)
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- Published:
- 05.06.08 / 11am
- Category:
- co-creation
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