Easyjet samples online research community

Easyjet has created an online research community for 2,000 of the airline's customers.

The Easyjet Community will provide a two-way discussion platform between the airline and a select group of passengers who have travelled with the company over the past 12 months.

Sophie Dekkers, Easyjet's customer research manager, said: 'It is an excellent opportunity to have an open channel of communication with our customers so they feel involved and we have a chance to listen to their views.

(Research Live)

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Categories: Co-creation.

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