SERVICES
Successful online research isn't just about selecting the best technology, it's about creative research design, the moderator's communication and relationship-building skills, and creating a safe, secure and welcoming environment.

We support our clients with a wide-range of research and technology services that help take the strain and deliver outstanding solutions. These include the following:

Online Research Design & Optimisation
We know what makes people tick and gets them talking online – we’ve been doing it for years at home and at work! We can help you design your research, from identifying an appropriate tone-of-voice to designing discussion guides and engaging tasks and exercises. Our approach is always focused on achieving the highest participation and the richest insight possible.

Social Media Research
We can measure the groundswell, track the buzz and help you listen in to what people are saying about your brand, products and services with our range of listening tools and skills.

Recruitment
Our team of recruiters are well-versed in recruiting for online research focus groups, communities, bulletin boards, whether it's in the UK of further afield. We tailor our approach to each assignment, including consumers, industry experts and business
professionals.

Moderation
We have a team of expert online moderators around the world. They work tirelessly to deliver your objectives and ensure probes
and interrogation takes place in the most relevant, efficient way, and in the language of your choice.

Community Management
More pro-active than moderation, Community Management is an essential ingredient in the life a successful online community. Research or insight communities are no different. Our CM's will ensure that participation is high and your community is a safe and satisfying place to be.

Training & Education
If you are new to the world of online research, Dub can train and educate your people, sharing our experiences and developing best practice.

Translation
If your study is international, as many of the projects we get involved with are, and you want the data translating back into a specific
language, then our automated systems and translation teams can help out quickly and efficiently.

Bespoke technical development
We understand that sometimes you'll come up with an idea that we haven't yet thought of (true, it does happen, just not often!). Our team of designers, developers and user-experience experts can integrate new features and functions quickly and cost-effectively.